Refund policy

 

Refund Policy for Script Mart

At Script Mart, we strive to deliver high-quality digital products, including scripts, code snippets, and software components. Since our products are digital and downloadable instantly upon purchase, we have specific refund terms to protect both our customers and our intellectual property.

1. Eligibility for Refund

Refunds are only considered under the following conditions:

You received a damaged or corrupted file.

The product description does not match the delivered code.

The file is not downloadable or inaccessible, even after support assistance.

You accidentally purchased the same product more than once.

To request a refund, you must contact us within 3 days of your purchase with valid proof and explanation.

2. Refund Process

Once your refund request is reviewed and approved:

The refund will not be issued to your original payment method.

Instead, the amount will be credited to your Script Mart wallet.

Wallet credits can be used for future purchases on our platform.

Refunds are typically processed within 3-5 business days after approval.

3. Non-Refundable Cases

We do not offer refunds in the following situations:

You changed your mind after downloading the product.

You claim to no longer need the product.

You purchased a product by mistake but downloaded it.

You lack the technical knowledge required to use the product.

Your system/software environment is incompatible.

You attempt to resell or distribute the product unlawfully.

4. Wallet Credit Terms

Wallet credits do not expire.

Wallet funds cannot be withdrawn or transferred to another payment method or account.

They are only redeemable on future purchases from Script Mart.

5. Support Before Refund

Before requesting a refund, we strongly recommend contacting our support team. Many issues (such as file access or usability) can be resolved quickly.

📩 Email: support@scriptmart.shop
 

6. Changes to Refund Policy

Script Mart reserves the right to modify this Refund Policy at any time. Changes will be posted on this page and are effective immediately upon posting.

Thank you for choosing Script Mart.
We value your satisfaction and are here to assist you at every step!